Submitted my order of 3 items. Only received one. If I don't ask I would never be contacted. Also getting a “gift card” for a closing store doesn't make sense.
I once purchased in person during a sale and was charged $50 more than the total of the clothes I purchased. I did the math at home and it could not have been that much more for taxes and/or fees for using a credit card.
I loved this store and the owner for years, before it became this big but after these last experiences I feel cheated on.